EN 
FR 
Why sell my items online?
Selling your items online has many benefits, such as saving time and allowing you to reach new customers. Your items are available 24/7.
Why choose your platform?
Our platform is innovative, secure, and brings together all kinds of Swiss products and items (clothing, cosmetics, food, etc.). You'll reach more customers thanks to our visibility on social media and advertising. Promoting and selling your products is a priority for us. The platform is easy to use and available in four languages (French, English, German, and Italian).
Is registration free?
No, seller access to the platform costs CHF 5/month. And Stripe (the platform that allows you to receive your money) charges CHF 2% in commission.
Is there a limit to the number of products we can add?
What can you sell on our platform?
You can sell all your creations, items, and products that were created in Switzerland. To sell alcoholic beverages, you must have a patent. To sell baby items, your products must be inspected and meet standards.
Can I sell my products if I didn't make them in Switzerland?
This platform is exclusively for Swiss artisans, designers, and retailers. Your items/products must be made in Switzerland.
Can I manage my inventory alone?
By having an online store on our platform, you are in charge of managing your inventory and shipping your orders.
How does the remuneration system work?
Do I receive the money directly into my account after a sale?
No, Stripe holds the money for 7 days before sending it to your bank account.
Can I choose whether to send my package by post or to collect it on site?
No, you are responsible for sending each package.
Should I display my store address knowing that I am doing this at home?
No, when creating your profile you can choose whether or not to display your address.
Can I pause my store?
Yes, to do this you simply need to set your store to closed status and cancel your subscription.
Can I edit my item at any time?
Can I add options to my product (size, colors, etc.)?
Yes, you can add variants to your product.
I sell alcoholic beverages, can I be on your platform?
Yes, provided you have a license to sell alcohol. Please send it to the following email address: support@localement-suisse.ch
How are shipping costs handled? Can we deliver abroad?
It's up to you to set your shipping costs by creating a shipping table based on the weight of your items. You can ship to the following countries on our platform:
- Swiss
- France
- Portugal
- Spain
- Italy
- Germany
- Belgium
Do I receive an email when a customer purchases one of my items to be notified?
Yes, you are notified of each sale by email.
Can I put promo codes or discounted items?
Who can I contact if I have questions?
You can send an email to our address: support@localement-suisse.ch You will receive a response within 24 hours.
Join our marketplace as a seller
